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  • Writer's pictureCoastal Orthopedics

Introducing our New Patient Portal and Online Bill Pay

New EMR: Online Bill Pay and Patient Portal

Coastal Orthopedics is pleased to announce we are transitioning to a new EMR (Electronic Medical Record) system! This new EMR will allow for a more efficient streamlined process for the entire practice and it will also offer an improved experience for you! Don't worry - all of your patient records will be safely and securely converted to the new system and you will still be able to reach us during implementation. 


The transition will take place the week of May 13th. 

We are sharing this with you because you may notice a few issues while the new system is implemented. Please be patient with our staff and providers as we will all be learning this new system together. You may notice it takes a little bit longer to schedule an appointment or a visit may take longer than is typical as we adjust to new screens and workflows. 


Please note our current patient portal (and links to it from our website) will no longer be accessible as of May 14th. Once our implementation is complete, we will begin registering patients for our new portal. With the new portal, you will still be able to send us messages, schedule appointments, see records, and pay your bill online.


In the meantime, we ask that you call the office with any questions or concerns. We will keep you updated throughout the process through our Facebook page and here on the website. We are so excited for this positive change and look forward to sharing it with you!

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